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My Needful Things AZ - CALLBERKLEY.COM

Policies

Store Policies
My Needful Things / CALLBERKLEY.COM:

Hello and thank you for checking out our Policies Section.

This is never the fun part, however it is an evil necessity to ensure that every customer is knowingly confident they will have the best of online purchasing experiences possible.
I want to be as fair as possible to everyone regarding any purchase made (our customers, the manufacturers, delivery carriers, and our company).

If you have any questions or concerns, PLEASE ASK PRIOR TO ANY PURCHASE!
That is the only way to ensure there is no misunderstanding.
It also helps you receive exactly what you want.
And when needed, the guidelines we follow for consistent customer service are listed.
Help me help you.

You may email the owner directly for assistance
at troyscott@callberkley.com anytime!
I look forward to helping you the best I can.
TroyScott Farrar



Store Policies:
My Needful Things / CALLBERKLEY.COM offers the following:


Privacy Policy:

 

My Needful Things AZ / CALLBERKLEY.COM is committed to protecting your privacy.


Returns Policy:

 

We generally DO NOT accept returns.


Delivery of Damaged Merchandise Policy:

 

We are not responsible for damage caused by any carrier, but we will work with you to get the issued resolved as quickly as possible. We can only get positive results if you follow the guidelines we have.

It is of high importance that any damage be noted at time of delivery with delivery driver, regardless of severity. This only aids in filing a successful claim.


Personalized & Custom Items Policy:

 

Please double check your details before submitting an order. Any Custom or Personalized Item ordered CAN NOT be canceled or returned, due to personalization of product.


Free Shipping Policy & Other Shipping Info:

 

We currently do not offer any Overnight Service.

We do not currently offer International Shipping. If you need either, please contact us prior to a purchase.


Promo Code Usage for Discounts Policy:

 

If you have a Promo Code, I really want you to use it in order to get that “Special Pricing”.

Please note that only one Promo Code can be used at a time, as our system will not double discount an order.


Payment Policy:

 

We use PAYPAL.

We only accept payments in U.S. Dollars, no other currencies are accepted.


Manufacturer Defects Policy:

 

Please contact us immediately for assistance in resolution of any manufactures defect.



Want to contact us?

 

To send email, please submit to info@callberkley.com for prompt attention.

Phone us at (602) 464-3994. Please state your return contact information slowly and repeat it twice to ensure accuracy, plus the reason for your call. We will be able to address your concerns on the return call when this is done, which will save us both time and enables us to serve you better. Voice mails are returned within 48 business hours. You may also fax us at (888) 824-2311.